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Events

Treating Candidates as Customers - A New Approach to Recruitment

Treating Candidates as Customers - A New Approach to Recruitment

Friday 7th November 2008

Mark Lee

Commercial Director at Reed Managed Services

Mark has worked closely with some of the UK's leading brands to develop e-enabled Managed Service resourcing models and a successful Recruitment Process Outsourcing offering to meet growing market demands.

Recruiting well is vital to the success of every organisation, but every year it gets harder to identify, attract and recruit the individuals that will make a real difference to business performance. Demand is high and talent is in short supply, creating a buyers' market for jobs. How can organisations respond effectively?

Mark has worked closely with organisations such as Vodafone and TfL to implement recruitment strategies that deliver a differentiated candidate experience. By treating candidates as customers, organisations ensure that they deliver a positive and strongly branded employment experience right from the start.

With reference to real-world examples, the presentation will explore recent research in this area and provide actionable suggestions for organisations to improve recruitment effectiveness and efficiency.

Download the following presentations:

Presentation

Location: University of Chicago,Chicago GSB - Europe Campus, Woolgate Exchange, 25 Basinghall Street, EC2V 5HA

Date and Time: Friday 7th November 2008 12:00 PM


Feedback

An interesting and challenging presentation, urging us all to look at the quality of the recruitment experience from a candidate's perspective, based on survey information.

Submitted by Judi Kennedy-Clarke, Wellcome Trust


Good presentation which endorsed my thoughts on the recruitment process. Some very interesting statistics to support the case. Worthwhile lunchtime session!

Submitted by Margaret Keelan, RMS Ltd


I thought that the presentation was very clear and well delivered. The topic was of interest and the Reed statistics useful in highlighting what is important to applicants in a recruitment process.

Submitted by Linda Kesel, City of London


This was an excellent event. Very thought-provoking and based on real,up to date research. As a suggestion it msy be useful to have a workshop type event afterwards to discuss the implications of the data and brainstorm some solutions.

Submitted by Rod Eames, Eames HR


Always interested in market statistics, very informative.

Submitted by Teresa Peacock, Headway Recruitment


Another good event, and a warm welcome - thanks!

Submitted by Ian Claffey, Oxondon Consulting


Really interesting research and presentation. Treating candidates as customer is the next challenge for organisations to work towards!

Submitted by Elisabeth Tootill, CTI Limited


Interesting and well presented

Submitted by Cindy Mahoney, Fairplace


Very informative

Submitted by Victoria Oyeneye, Met Police